Terms of service

Last updated 13 October 2026

The service

StageRoll is production management software for the costume, props, hair, makeup and sets departments on productions of any size: script reading, scenes, continuity, research, inventory, the schedule and reports, shared within a production’s team. It is provided by StageRoll Ltd, a company registered in England and Wales, company number 17436723.

These terms are between us and you. If you use StageRoll for a company or a production, you accept them for it too, and you confirm you’re allowed to.

Who can use it

You must be 16 or over. Your account is for you alone: don’t share it or your sign-in codes.

Your account

You sign in with a one-time code sent to your email and your password, with Apple or Google, or through your organisation’s sign-in service. Keep your device, your password and your PIN secure. You’re responsible for what happens under your account, and you should tell us straight away if you think someone else has used it.

Productions and roles

Whoever creates a production owns it. The owner chooses its plan and manages its team, and can hand the production over to another member. The owner and coordinators are responsible for inviting the right people, and for removing anyone who should no longer have access.

Your content

Everything your team puts into a production belongs to you and your production, not to us. You give us permission to store, process and show it only so we can provide StageRoll to you and your team. In the app, a production’s content is shown only to its members. We never sell your content, use it for advertising, or use it to train AI. How we handle personal data is in our privacy policy.

Personal data in a production

A production’s content can include information about people, including people who don’t use StageRoll, such as cast. The company or person running the production is the controller of that information, and of the access log on a production with enhanced security. We process it on their behalf, under the data processing terms below.

If you run a production, you confirm that you have a lawful basis for what your team records about people, including anything sensitive, such as health information in a note; that you have told those people what is recorded and why; and that you’ll deal with their requests about it.

Data processing terms

For personal data we process on a production’s behalf, we:

• process it only to provide StageRoll, as these terms and your use of the app instruct, unless the law requires otherwise, in which case we’ll tell you unless the law forbids it;
• make sure everyone who can reach it is bound to keep it confidential;
• keep it secure, as our privacy policy describes;
• use only the providers in our provider list, available on request, under contracts that give the same protection, and tell production owners before we add or replace one, so they can object;
• help you answer requests from the people it’s about, and with any assessment or consultation the law requires;
• tell the production’s owner without undue delay if a breach affects it;
• delete it when the production is deleted, after its 30 days in Recently deleted, with copies in backups and logs gone within a further 30 days;
• give you the information you need to show this is being done, and allow reasonable audits.

Acceptable use

Use StageRoll for productions you’re actually part of. Don’t try to reach other productions’ data, probe or overload the service, copy or take apart the app, use it to store anything unlawful or anything you have no right to hold, or resell it.

If we suspect these rules are being broken, we may look into it using the records our privacy policy describes, and we may suspend or close the accounts or productions involved. We’ll tell you why, unless the law stops us.

Plans and payment

Every crew account is free. Plans are per production: the free plan, and paid plans as shown on our pricing pagepricing page when you buy, plus VAT where it applies.

Starter and Pro are billed monthly in advance by card, and renew each month until they are cancelled. You can cancel at any time, and the plan ends at the close of the month you’ve paid for; we don’t refund part months unless the law requires it. We’ll email you at least 30 days before a price change. If a payment fails and isn’t put right after we’ve told you, we may move the production to the free plan.

Enterprise is billed by invoice or purchase order, for the length and on the terms agreed in its own contract. Where that contract differs from these terms, the contract applies.

Moving to a smaller plan never deletes work. Anything over a limit stays, and you can add more once you’re back under it. If the team is bigger than the new plan’s seats, its members are removed and can be invited again up to the new limit.

Our software

We own StageRoll, apart from your content. While these terms apply, you may use it for your productions; that right is yours alone and can’t be transferred. If you send us ideas or feedback, we may use them freely.

Availability and changes

We work to keep StageRoll available and your data safe, but we can’t promise it will always be available or free of errors, and it is provided as it is. We may change or remove features. If we ever close StageRoll altogether, we’ll email account holders at least 60 days before.

Our liability

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law doesn’t allow us to limit.

Otherwise, we aren’t liable for indirect or consequential loss, or for loss of profit, revenue, business or goodwill. For everything that happens in any 12-month period, the most we’ll pay you and your production in total is what the production paid us in the 12 months before the first claim, or £100 if that is more.

Ending things

You can delete your account in the app at any time, or ask us to do it for you. Deletion takes effect straight away and can’t be undone; our privacy policy says what goes and what stays. If you own a production that other people are on, hand it over to one of them first, so no team is left without an owner.

We may suspend or close an account or a production that breaks these terms, as acceptable use describes. The parts of these terms that are meant to last, such as our liability, carry on after an account closes.

Changes to these terms

If we change these terms in a way that matters, we’ll email account holders at least 30 days before the change takes effect. If you keep using StageRoll after that, the new terms apply. The date at the top shows when they last changed.

General

If part of these terms can’t be enforced, the rest still applies. We may transfer these terms to a business that takes over StageRoll, and we’ll tell you if we do. No one else has rights under them.

Law

These terms are governed by the law of England and Wales, and its courts decide any dispute.

Contact

Questions about these terms: hello@stageroll.co.